Leadership Business Assessing Performances

Question: Describe about the Leadership for Business Assessing Performances. Answer: Assessing performance Part A: Steps to ensure consistency of performance By aligning an individuals day to day activity with respect to the objective of the organization By providing visibility and clarifying accountability in relation to performance expectation (Northouse 2015) By documenting the performance of each individual Focusing on skill development and learning activities Training the employees Methods of training used Interactive training technique could be the most useful because it is the best way to pass the knowledgeable skills of an employee to new employees. This way the employees can get proper training while working and learning from the experienced people (Goethals et al. 2014). Computer based training where multimedia training using audio, graphics or virtual reality is highly effective. This training method is widely used in the major Multi-national organizations where the experts and the higher authorities directly communicate with the employees and train them their way (Daft 2014). Hands-on training is another method where each and every employee is properly taught about the requirement of the organization. They are trained keeping the organizational goals in mind and it is only after taking proper tests that the candidates are given proper designation for their jobs (Northouse 2015). Application of a single method Interactive training shall be the most appropriate form of training because it gives the opportunity of working together. The experienced people can teach the amateur, who actually requires training (Fleck and Kraemer 2014). It is the best way by which the trainees can be provided practical knowledge. This method is highly economical and does not require spending money separately for training purpose. This method is suggested for every big and small scale industries. Role and value of weekly performance meetings Regular and effective meetings help to engage the team in regular activities that in turn improve the productivity of the organization. It increases the efficiency of decision making process and creates a smooth running operation. When meetings are held at a regular interval, the agenda of the mission of the organization is discussed (Hogan, Knez and Kahng 2015). The groups shall be warm and supportive that results in a faster mission based result. The members might come with certain out-of-box approaches that shall fulfill any lacking in the task. The importance of the performance meetings helps to understand certain things that might lack for basic improvement in the productivity of the organization. Improvement of performance by use of technology With the improvement of technology, there has been better scope of communication and marketing by the use of small and handy devices like a mobile phone. Personal marketing using email, social media and even voice calling has offered better opportunities to an organization to increase their productivity as well as customer servicing (Pirzadi, Fathi-Ashtiani and Shokoohi-Yekta 2015). With the help of teleconferencing and telecommuting, there has been scope for digital documentation and extreme interaction with the employees of the organization. Process of obtaining information regarding staff development process In order to gain information, the process of giving and receiving regular feedback is very important. Regular and meaningful conversation with the supervisors and other faculties in the campus in required (Ivanenko et al. 2015). Identifying the problems and documenting the same that shall use to plan future strategies to improve business operation. a) Legislation that governs the delivery and record-keeping requirement Using internal and external experts of the organization and implementing a compliant record management is the best way to ensure delivery and keeping of the records (Cothran and Wysocki 2012). It is suggested that each organization should have a post designated to a person who shall be responsible for taking care of the legislation of the organization. b) Awards or certified agreements for employment processes Awards and enterprise agreements are the legal documents. They outline the minimum entitlement that an employee receives for working in a particular organization (Cothran and Wysocki 2012). These entitlements might include: Better pay rates Protection and safety of the employees Leave entitlements Payment for overtime and Meal allowance as well Government body to assist regarding unfair laws The government bodies that operate in the state and legislation related to the rights and fair work practices of the employees in an organization might assist against any unfair law (Pirzadi, Fathi-Ashtiani and Shokoohi-Yekta 2015). In order to contact them, prior appointment shall be taken from the representatives of the government officers. Part B: Case study Method to conduct performance management process The steps of performance management can be stated as: There are less number of employees More employees have to be appointed People with experience in the customer care field are familiar to appoint Providing proper training to each of the appointed employees Taking feedback from the employees based on their performance assessment (Pirzadi, Fathi-Ashtiani and Shokoohi-Yekta 2015) Methods of training the staff In this case, training the staffs in a proper way that shall engage them in learning methods of the organizational function is the effective form of training. The employees shall be given thorough training for a certain period of time to ensure the performance of the employees are improved and made up to organizational standard. It is expected that during this time, the strengths and weaknesses of the employees can be recognized and better approaches can be made to improve the functionality of the employees in the organization (Hogan, Knez and Kahng 2015). Schedule for ongoing monitoring and evaluation It is suggested to keep a track of the employees and their working procedure. The monitoring process also include incoming and outgoing of proper feedback between the employees and the managers. It is by the means of discussion, proper evaluation can be made and the targets and goals of the organization can be achieved (Cothran and Wysocki 2012). It is only on the basis of monitoring the complete training procedure, the opportunity of gaining better results increases. Reference list Cothran, H.M. and Wysocki, A.F., 2012. Developing SMART goals for your organization.Retrieved March,25, 2013. Daft, R.L., 2014.The leadership experience. Cengage Learning. 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